Journal of Engineering Research and Reports

The use of technology has impacted on communication in so many ways. The advent of voice over internet protocols (VoIP) has made the world a global village where one can reach out to any part of the universe. But a challenge exists as to how to make communication and data transmission faster, the volume of traffic, bandwidth and latency in networks, that has to be transmitted between the sender and the receiver. The overall customer experience can be improved by the use of technology, which also makes it simpler to collect client information. Data packets are addressed and routed by the Internet Protocol (IP). This research aimed at deploying jitter, throughput, network traffic delay and bandwidth (JiTTraB) as a performance metrics to measure voice over internet protocols (VoIP) to measure the Quality of Service (QoS) of networks. This method prioritizes network traffic going through a router and providing acceptable service to most users in a quest to address VoIP concerns. In comparison to an existing university campus network (UCN), JiTTraB has a higher throughput, more data transmission at a given time with a minimal delay of about 0.001 seconds. However, UCN queues data with a high rate of delay before transmission. Data seem to crash considerably on the UCN due to network overload above its throughput margin and growth capacity. Thus, the proposed network design based on JiTTraB outperforms UCN in terms of transmission rate, throughput, bandwidth, delay and jitter. In addition, the JiTTraB communication network enhances QoS by performing better in close-quarters conversations than in far-quarters conversations. With an expansion reserve of 30%, the JiTTraB can handle up to 350 conversations securely while maintaining VoIP QoS standards without degrading the functionality of other network services or applications.